We are so proud of our latest chatbot. For the great team at QPR who are under all sorts of pressure at the moment.
Chatbots have long been used by companies as a cost-efficient way to deal with customers, and technologies are constantly improving
Facebook's new open-domain chatbot might be one to look out for. 'Blender', developed at Facebook AI Research (FAIR)
Chatbots can help provide an 'omnichannel' customer service experience - increasing customer satisfaction?
The coronavirus outbreak is proving how useful chatbots can be when it comes to bridging the gap in customer service.
Wouldn't it be great if you could have instant access to information when dealing with a customer
UK charity Tommy’s has released the innovative Tommy’s Midwife Voice Skill, a voice app designed for both Alexa and Google Assistant.