Wouldn't it be great if you could have instant access to information when dealing with a customer - an at-your-fingertips knowledge of their history with your brand or business, their preferences, and 'clickstream'.
Chatbots enabled with AI tech have these abilities,and more: https://bit.ly/341cEFC
#Chatbots #AI #CustomerService
We have our podcast about a variety of subjects including chatbots, voicebots as well as customer service or self service automation, we discuss how these impact business and some specific challenges or sector stories to help anyone looking to engage with this technology.