Your customers have rising expectations and those that meet them will get ahead, we can help you with waiting times for customers support on simple queries and relieve pressure on staff resource managing incoming or outbound communications as well as numerous other benefits. All these can be automated with the power of technology such as Open AIs GPT framework, now available.
Chatbots are used to provide immediate response to inbound enquiries. We build your chatbot for you so it works from day one and deploy it across all your popular channels.
Speak to us now… or our chatbot Marvin. 😉
These are highly sophisticated Voicebots that can interpret complex sentences, to manage calls end to end. We fully design, build and deploy to deliver full self service journeys, in and out.
Hear our how natural our voicebots sound!
There are not enough developers in the world today and we expect your in house teams have roadmaps that push years not months into the future!
You can work with us on peripheral projects or full software development solutions, we are delivering those and everything in between.
See how our development team can help you deliver.
Known as Robot Process Automation or RPA. These administrative bots take on the mundane and repetitive tasks. Freeing up your human workforce to do higher value tasks.
A massively positive impact to your team, not only allowing bot to take the robotic processes from the team, but also allowing your people to be much more satisfied in role.
Take the robot out of your human workforce.
Imagine enabling your teams to speak hundreds of languages instantly, using the power of AI? We are introducing our new product LiveTranslate, where you can have a bi directional conversation that is translated live whilst simply talking on the phone
Recasting various aspects of customer interactions, from meter readings & service calls to early debt collection. Voicebots are empowering utility companies to raise the bar on the customer experience as well as provide important new revenue streams.
We have been fortunate to partner with some great companies and these are some of the latest that we have engaged with across our services and offers. We are not sector specific as we have some really flexible solutions, however we have done some great work for businesses of all shapes and sizes, across insurance, retail, healthcare, sport, leisure businesses and charity organisations
We have regular podcasts in and around our areas of expertise, with a variety of subjects from self service approaches technology, chatbots, voice bots, automation and development. Look out for our guest thought leader spots, where we will talk to business leaders that have a disruptive approach to how they deliver their products or services or deliver self service journeys
With the development of technology over the last 20 years we have moved from the Information Age to the Intelligence Revolution and are just starting to see what is possible and where this might lead us. With a forecast of over 38 billion devices collecting data, we are in a new innovation cycle that is moving at a pace that is scary, exciting and downright amazing. Gavin Jones and Steve Tomkinson bring together outlines and snippets of what is coming and how that might impact you and your organisations, with guests that specialise in different areas of this accelerating technology.
Disruption Works Chit Chat, talks about some specific features, use cases and case studies that we use and have used for our clients around chatbots, voice bots & automation. How these impact business and some specific challenges or sector stories to help anyone looking to engage with this technology.
It is all light hearted and just a chat, so we called it Disruption Works Chit Chat!