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FAcebook Messenger
Making your audience hyper engaged
Scrolling through websites and or waiting ages to get through on the phone is sooo 10 years ago! Customers Expectations are “I want it now”, so get yourself up to speed with a chatbot and provide customer with instant information and keep them engage through to conversion, or simply help them resolve their query for a happy customer experience.
With over half over all consumers believing that a business should be available on a messaging apps and able to respond 24 hours a day, lots of organisations are missing a trick when it comes to enhancing the customer journey and collecting those elusive brand loyalty points.
Your Facebook messenger chatbot can be anything from a simple way to help answer customer queries right the way through to a fully-fledged digital shopping assistant allowing users to make bookings or buy items. We are more than happy to hold your hand wherever you’d like to start and help deliver your strategy as it develops.
Consumers are spending more time in messenger apps than ever before, and this now equates to more time than in any other type of mobile application! Be in the same space as your customers to give yourself the best chance of grabbing that market share.
If you are looking for a new and innovative way to get your voice heard by your following, have your chatbot broadcast your message straight out to your prospect’s device, creating a hyper-targeted campaign! And with up to 85% open rates it’s a great way to convert customer and reactivate lost leads.
Starting a two way conversation with your prospects is an extremely powerful lead generation tool and is as effective as one-to-one sales.
Filling out forms is the old traditional route and let’s be honest, a bit of a pain for the individual, so start converting leads in real-time with a chatbot that can walk consumers through the buying process or easily capture their details if it’s something for another time
Let us help you with the first steps
This is your first entry into the chatbot experience and gives you a simple lead generation and Q&A conversation that can handover to Live chat with a person. For those that have the expertise in-house and want to drive themselves.
This package is for those that want a hybrid approach of in-house media and our expertise and support along the way. With unlimited audience size, the premium setup and our support combined you can really drive revenue from this important channel.
This level is designed to be a fully managed package, we liaise with your team, you still have access to the system, but we do all the BAU and help you to get the most from this channel. You also get some simple ongoing development to keep technically ahead.
