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Articles, News & Comment
The latest news, tips and advice to help you get the most from our sector.
How can a chatbot help your business, your customers, and simply better equip yourself for the future?
What the hell is a chatbot? I was just thinking about writing an article about how chatbots can help a certain sector with a pain point, but then I thought, when not take a step back, right to square one, and explain…. well what is it!
Healthcare needs to be smarter and maybe voice bots can smooth some processes and provide scalable flexibility? #voicebots #healthcare #nhs
How do you manage the deluge of queries that are hitting business, when staff resources are stretched. A chatbot could be the answer. #chatbost #spa #leisure
Getting a robot in your business is an easy business case to sell and as the technology is now so proven, why would you not. Insurance is a prime sector crying out for it. #RPA #DisruptionWorks #Insurance
Why not get friendly customer service at any hour? With a proven track record chatbots are now the core responders for retailers in the know. Is it on your roadmap or why should it be? #chatbots #retail #ecommerce #customerservice
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With everything that’s happened in the world over the course of 2020 it certainly feels like things are up in the air, but there seems to be one thing that we can say is true – we all have more questions than we had before as consumers.
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We are very excited to announce the launch of our latest cutting-edge business solution – ViVa Bots (Voice Interactive Virtual Agent).
Disruption Works are really pleased to announce they have Partnered with Brentford FC to provide them with a chatbot for Facebook messenger, which they have aptly called; Bee Bot.
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When the Government had to take drastic action to minimise the spread of COVID-19, many businesses had to immediately shut their doors. How do you manage that situation and keep customers happy and up to date?
Often businesses like to keep their cards close to their chest, especially when it comes to new technology. Now although I'm not going to name the client, however, I wanted to share with you their chatbot success story.
Everyone 'knows' that RPA brings with it lots of benefits when integrating into a company's IT strategy. But what do you really 'know'?
We are so proud of our client Healthy Pets Insurance on receiving this special judges award from the 2020 Product and Service Innovation Awards for improving customer experience. They are a great team to work with and it was a real team effort.
Did you know there are over 300,000 active bots just on Facebook?!
RPA is being increasingly used by a multitude of companies to complete repetitive tasks efficiently - both in time and cost.
